Policies

Complaints and Feedback

We are finalising this page with our data protection and compliance advisers. The full version will be published here before this website goes live.

We welcome all feedback. If something has not gone as it should, please tell us so we can put it right.

If you are not satisfied with how we handle a complaint, you can contact the Local Government and Social Care Ombudsman. You can also share feedback about our service with the Care Quality Commission.

If you have a question in the meantime, please contact our team.